Wireless communication has the following advantages when used in a business. First, wireless communication increases mobility and collaboration. Employees in an organization with wireless LAN can access the network around the office without losing the connection (Ciampa, 2013). Besides, employees can work together more effectively since everyone in the team meeting has access to the wireless communication. Second, wireless communication improves responsiveness. Citing Ciampa (2013), with wireless LAN, one can connect to the information that he/she needs at any time. Also, it offers a better customer service. Since customers are concerned about quick feedbacks to their queries, the use of a wireless communication will improve customer service since staff can connect to the information they need. Third, wireless communication results in better access to information. Businesses that use wireless LANs have an advantage since they can add wireless access points in hard-to-reach areas (Ciampa, 2013). For instance, a company can install a wireless LAN in a warehouse since it would be difficult to connect such premises with a wired network thus making it easier for employees to check and manage inventory.

Fourth, wireless communication enhances guest access. With a wireless network, businesses can provide customers with a secure network access. Moreover, in the case of hotels or restaurants, businesses can use the wireless network as a value-added service thus attracting them to buy their products. Fifth, with a wireless network, businesses can have easier network expansion. The flexibility of the wireless LANs benefits business that needs to reconfigure their offices or add more employees (Ciampa, 2013). Sixth, wireless communication is cost effective. Multinational companies require large network; therefore, it is more expensive for them to install wired network compared to using wireless technology. A wireless network is easier and cheaper to install with no additional costs for scaling up.

Reference

Ciampa, M. D. (2013). CWNA guide to wireless LANs. Boston, Mass: Course Technology, Cengage Learning

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