During the virtual leader experience, I learnt several strategies that can be applied in persuading and influencing the various individuals to be participative in a group and work towards the achievement of the group goals and objectives. As a leader, one should be aware that they are charged with the responsibility of inspiring the team members as a way of influencing the outcome of such a particular group. Through this virtual leader experience, I have therefore been empowered to impact the performance of any specific group and achieve the desired outcome. Some of the critical persuasion skills that I have learnt during this session include the use of non-verbal communication skills to enhance the effectiveness of my communication. Through this learning scenario, I have also discovered how I can be able to make decisions that are aligned with the organisation’s strategic goals. For example, how I can influence the organization’s financial performance, ensure that the customers are satisfied and how to boost the employee’s morale.

Something that did not work for me after the virtual leader experience was the implementation of non-verbal communication skills. It is because, non-verbal communication takes different forms and in many cases, individuals are capable of interpreting the facial expressions, body postures and movements differently, and therefore it becomes difficult to pass the exact message as they are likely to be perceived differently.

The ability to persuade team members into actions and also to work towards the attainment of the group goals and objectives is one thing that did work correctly for me. This is because the ability of a leader to influence the performance of its group is the most significant role that every leader should serve. I am convinced that I will change the outcomes of my teams in the future.

Robbins, S. P., & Hunsaker, P. L. (2011). Training in interpersonal skills: Tips for managing people at work. Pearson Higher Ed.