Introduction

Quality refers to the totality of features that the customers are bargaining for in the services or the products he or she wants to buy. For something to be of quality, there must be indicators that prove it. These indicators must be supported by evidence for clarification. The standard health care measures that are supported by pieces of evidence comprise what is known as quality indicators. These indicators are crucial since they, together with other data from the hospital, measure the performance of the of different clinical functions in the hospital. For one to apply the quality indicators effectively, he or she must first identify the area that is of concern in matters of quality, note the deviations as the time goes by and finally act on the changes so that improvement can take place. Still, by the use of quality indicators, the researcher can propose sections that call for the need for more future research; this helps in ensuring that quality is maintained in the hospital. The patients thus will significantly benefit from the quality in that the treatment they receive will be guaranteed to embrace a high degree of acceptance in the health and sanitation departments. These indicators of quality include preventive quality indicators, inpatient quality indicators, patient quality indicators, podiatric quality indicators.

Preventive quality indicators

PQIs are the indicators concerned with the intake of the patients that seek medical services on the basis they receive from the facilities, and they go back to their homes with the prescriptions from the doctor. The indicators here help to compute the number of admissions that might have failed out of the provision of excellent care on the outpatient. The indicators help in a great way to assess the level of needs of the society I regard to the health matters.

Strategies used

The strategies that used here include the local opinion leaders and audit and feedback strategies. These strategies are important since they show the essence of participation of external persons in the whole process. Because the patients reside outside the hospital, these strategies are in line with the expectations from the outpatients.

Local opinion leaders

Opinions are statements that come from the reasoning of individuals in a given social setting. This strategy involves getting views from the community leaders on the quality of the services provided by the hospital. The leaders must be professionals in the field of medication. The input of the nurses here is to help the patients acquire the relevant explanations on how to take medication and how to maintain a clean environment.

Audit and feedback

Auditing is getting an opinion of an external individual about the position of the organisation concerning the financial statements. The feedback on records of what activities have happened in the past has to be presented under this strategy. The nurses have to take the initiative of recording the number of the outpatients together with the services delivered to them. This leads to improved monitoring of the quality in the organization.

Inpatient quality indicators

From the word inpatient, these are the indicators concerned with the welfare of the inpatients. They include the indicators of the mortality rate, indicators of what the patient utilizes, and indicators of volume concerning the procedural framework of what goes on in the hospital. These indicators help highlight the sections in the department of health care to know the areas that prompt the need for more research. They also help in advancing the level of quality of the services provided.

Strategies used

Hospital care strategy and the financial incentive strategy are good strategies to employ; this is because they deal with the environment in which the patients are in. The role of nurses come out here since they are always on the watch of what goes on in the stay of the patients within the perimeters of the hospital. Clean beddings, among other factors, form the main agenda for the nurses.

Hospital care strategy

Under hospital care strategy, the nurses are given the mandate to ensure that the patient is in the most hygienic environment. This strategy ensures that the patient does come into contact with other ailments in the process of treatment. The nurses thus play a critical role in ensuring that life is bearable for the inpatients. Also, the foods prepared must be of a high standard to meet the dietary requirements.

Financial incentive strategy

The nurses or professionals get rewarded out of their commitment to the healthcare provisions. This strategy helps in ensuring that the employees(nurses) do their job in a clean and motivated hearts. This motivation makes the nurses remain concerned with every single minute the patient is spending.

Articles

Randomized control trials and controlled clinical trials are two articles that give support to the two quality control indicators discussed. The articles are used to provide a highlight of the importance of the improvement in the quality control in the hospitals. These articles give the guidelines alongside the benefits reaped from the quality control

Conclusion

Quality control is an essential tool to ensure that customer satisfaction is met. Each hospital should come up with strategies that help implement quality control. A hospital that provides quality services has a good reputation and definitely with have favor in as far as the patient preference and choices are concerned.