Finding credible sources

The use of a credible online database such as Google Scholar assists in identifying articles and books on problem-solving. Two sources identified based on the fact that they are unbiased and backed with evidence include Ozturk and Guven (2016), and Whimbey, Lochhead, and Narode (2013). The two references are published in a reputable journal making them authentic and authoritative.

Problem-solving techniques

The two main problem-solving techniques include trial and error and difference reduction. Trial and error entail conducting repeated attempts until success is realized. It is a random approach that requires an individual to have some prior knowledge and information. Difference reduction involves breaking down large tasks into smaller steps. The strategy entails defining the number of steps that need to be taken to arrive at the final solution Whimbey, Lochhead & Narode (2013).

Problem-solving process

The process of solving a problem tend to be less or more similar regardless of the method. A systematic approach of solving a problem comprises of main five steps that include: problem definition; determination of the causes; generation of ideas; selection of the best solution; and taking action. Defining a problem correctly is considered to be an essential problem-solving step. Determining the cause entails digging deeper to establish the factors causing the problem. A fishbone diagram can assist in performing a cause-effect analysis. The generation of ideas requires creativity in developing possible solutions to the problem. Brainstorming and mind mapping are methods that can be used to develop a solution to a problem. Selection of the best idea is done after generating several ideas. Simple trade-off analysis can be used in deciding on the best solution to a problem. Performing trade-off analysis entails defining the critical criteria for evaluating how each solution compare to one another. A simple matrix can be used in the evaluation to obtain the highest ranking solution that applies to a problem. Taking action is the last step, and may involve the creation of an action plan if the solution entails several actions or requires others to be involved (Ozturk & Guven, 2016).

References

Ozturk, T., & Guven, B. (2016). Evaluating Students’ Beliefs in Problem Solving Process: A Case Study. Eurasia Journal of Mathematics, Science & Technology Education, 12(3).

Whimbey, A., Lochhead, J., & Narode, R. (2013). Problem solving & comprehension: A short course in analytical reasoning. Routledge.