Fill the following questions appropriately.

1. How long have you been a customer of Tony’s Pizzeria?

This is my first purchase      less than 4 months      more than a year      I have not made a purchase yet

1. What do you like most about our products?

1. What changes would most improve our products?

1. What would make you more likely to use our products?

1. How will you rate the quality of our products and services?

Very high quality     high quality     neither high quality nor low quality      low quality

Very low quality

1. How important is the price to you when choosing this type of restaurant?

1. What do you like most about our service?

1. What changes would most improve our service?

1. How responsive have we been to your questions or concerns about our products and services?

Extremely responsive     very responsive      moderately responsive      not so responsive

Not applicable

1. Overall, are you satisfied with using our products and services, dissatisfied with it, or neither satisfied or dissatisfied with it?

Extremely satisfied      quite satisfied      somewhat satisfied     neither satisfied nor dissatisfied      somewhat dissatisfied      quite dissatisfied      extremely dissatisfied

Discussion

SurveyMonkey is a free online tool that helps individuals create their own surveys and questionnaires using the format templates provided. It is important to know that, the website offers a free basic version, and a person can advance to a premium level at a cost (SurveyMonkey, n.d). The site is easy and convenient to use since it offers self-guided tutorials. Similarly, if you are not satisfied with what is offered by surveyMonkey, you can watch similar contents in YouTube videos created by experts from SurveyMonkey. It is easy to create a survey and questionnaire using SurveyMonkey and what a person requires only is to follow some simple steps.

First, a person needs to visit the link which is http://www.surveymonkey.com/. For a starter like me, I first created an account that helped me navigate through the site with ease. It was fun creating the survey and making the necessary changes by editing where applicable. SurveyMonkey has question types that come with different formats, and they helped me structure my own questions. Moreover, short explanations are provided beneath to help a person choose his/her preferred format. The other survey options include language settings, page and question numbers.

SurveyMonkey offers survey templates that portray the true pictures of real surveys and questionnaires. The templates offer guidelines on how a person should create his/her survey to look appealing to the respondents. The other important thing about SurveyMonkey is about confidentiality and security of the data. When creating my survey, I had confidence and assurance of the security of my data. Therefore, survey monkey uses the latest technology to protect the customer’s sensitive information. For example, a person’s data is protected and validated by Norton and TRUSTe (SurveyMonkey, n.d). Lastly, I was thrilled by the world class support and advice from the various experts on the site. The experts offer survey design tips, product questions and several survey tutorials.  Also, they are available 24/7, and you can get them through email and phone. The following is the link that will direct you to the research survey I created https://www.surveymonkey.com/r/W7Y68GS. The survey requires the customer’s view about Tony’s Pizzeria.

References

SurveyMonkey. (n.d). Retrieved from http://www.surveymonkey.com/

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