Knowledge Management

Typically, Knowledge management is a procedure used in a company or an organization to gather, store, maintain, transfer, apply and disperse a firm’s knowledge. Knowledge management aids organizational learning and assimilates knowledge into its business process. Additionally, Knowledge management supports a company to gain information from its environment and integrate the new insight into its business operation. Therefore, delving into different terminologies used in Knowledge management ensures that we understand how it enables the organization to work effectively and efficiently without duplication from other organizations.

Filtering, notifying and collaboration

This is an additional way to hunt for new information and manage an extensive database that is particularly difficult to control (Cerchione and Esposito, 2016). In this case without this mode of knowledge management end users can be frustrated for not having the information needed that is essential to their style of work.

Intranet

An intranet is a centralized electronic way to gain knowledge through the internet and the browser (Edward, 2015). Thus intranet is an efficient means to get access to extensive static information, work product, and online resources. As well as learn new interactive tools.

Knowledge map

The knowledge map is a way of mastering the organizations’ method of operating and therefore having ready information about the operations of the company (Lazaroiu, 2015). Knowledge map enables the organizations to connect and pass quick responses to clients as well as employee satisfaction for company knowledge. In addition to that maps will allow easy training and assist on current projects and gain skills that are important for plans in an organization.

Human Element

With the sensitivity of product consumption and product knowledge is one among the factors to consider for a successful knowledge management project. With social editorial process ensures reliability and leave information that meets the required content (Davenport, 2016). Therefore, there is no loop for uninformative details that would make it difficult to navigate and mine for knowledge.

Extranet

Initially, extranets are a centralized electronic operation for information. With extranets, it involves specific users such as direct clients who need accurate information about a particular organization of interest (North, Maier and Haas, 2018). As well as the information they have on the ties they share and the work connected to their companies.

Asset management

Asset management is keeping the record of a particular company portfolio and the knowledge of the number of items and work that runs around the organization (Centobelli, Cerchione, and Esposito, 2017). Following asset management companies that keep account and track of their assets tend to gain immediate returns on investments and knowledge management projects.

Online services

Online service is the latest awareness of products and reference tools for knowledge management. In addition to external knowledge management can enhance immediate productivity in an organization (Ferrariso and Dezi, 2017). Therefore, providing resources to their current topics of research and learning. This gives them consistency in Learning and easy access to relevant information.

Search engines

A search engine is a method used to do a quick search for database or indexed words from the internet (Paulin and Suneson, 2015). There are a couple of search engine tools that aid in the quick responses and search, which allow different languages and indices.

Learning histories

It is a way of keeping records of a company’s current and past events (De Vasconselos et al., 2017). Inform of word mouth to recorded information of a particular organization to the transcending events that account to the long-term position of knowledge management.

Visualization

Visualization involves Physical and visual display of information and knowledge from a context tool (Masa’deh et al., 2017). Other than using simple texts, the concept uses graphical representations and objects to highlight different ideas and perceptions. It is essential because it makes it easier for a person to create mental pictures of the ideas and concepts of knowledge management.

Value

Value is the monetary worth of items in a market strategy (Serenko and Bontis, 2017).  Thus knowing is the main factor to differentiate between competing companies in their mode of knowledge management projects. Therefore, keeping inventories for a reference of between the before and after application of knowledge management.

 

Industry analyst

It is the evaluation of products in an organization where a comparison of records is made (Capilla et al., 2016 ). In many organizations focus on doing a sales analysis and report back to the consumer objectives. Hence publishing limited results and readily available reports for purchase in addition to that with more information and depth.

List services

List services are a mode of communication to pass information to colleagues or clients either by mail or electronic bulleting to enable them to interact with ease on related topics (Heisig et al., 2016 ). Where list servers cover on knowledge management intelligently by allowing one to acquire files from the archives which determine whether the information given is relevant or not for their specific mode of use.

Text mining

Text mining is the process of getting high-quality information derived from devising patterns and trends (Obeidat et al., 2016). Therefore text mining is equally essential for knowledge management since, without the proper filtration of information, implementation of technology is impossible to search and mine for knowledge.

Web farming

Web server is a collection of computer systems and web servers that collectively provide web page mechanism in a company( Bharati and Chaudhury, 2015). Thus knowledge management becomes more comfortable to access with the web server software.

Collaboration

Collaboration is a combination of technology that allows people to interact and share ideas (Soto and Cegarra,2016). Technology permits people to communicate and educate one another about technology.

Culture

Culture is the demonstration of human intellectual achievement evaluated collectively (Omotayo,2015). To enable knowledge management to maneuver among the different cultures, people need to be more educated and alerted about the changing of technology as well as overcoming their trust issues and beliefs to enable them to differentiate between success and failure.

Best practice

Best practice is a professional procedure that is considered useful in sharing previous work and experiences using technology (Todorovic et al.,2015). Therefore the best method requires a cooperative environment to aid in sharing experiences that are difficult to record.

Tacit knowledge

Tacit knowledge is a form of information that cannot be passed from one person to another in written or verbal mode (Geisler and Wickramasinghe, 2015). Where the birth of new knowledge is fo when there is a collaboration of people and brainstorming of ideas as a team creates the expertise of learning and sharing of concepts.

Distance learning

Distance learning is the engaging of studies with learning materials at home or work without the physical appearance in the learning institution or seminars(Dayan and Matos, 2017). Therefore, this is an excellent tool in knowledge management since time and resources kept in the manner that the members of an organization can still be at work and adding up skills to their specific ranks of work by considering technology.

Taxonomy

Taxonomy is the classification of systems (Davenpor,2015). With this particular tool knowledge management can be carried out in full by being able to classify the exact information required to work within different fields.

Chief knowledge officer

A chief knowledge officer is a person responsible for the management and maximization of knowledge achieved in an organization.With this, they capture tacit information of particular details to be shared in the organization (Donate and De Pablo, 2015). This mode of knowledge management is used by organizations to increase their productivity.

Knowledge management

Knowledge management is the systematic way of keeping organizations knowledge in an organized manner with the purpose of creating value and meeting the tactical and strategic requirements of an organization (Webb, 2017). Having tactical knowledge captured it eases up an organizations data management leading to added productivity.

Big Five

The big five are accounting firms that associate with the first competitive edge of organizations (Hislop and Helms, 2018). The big five, therefore, develops methods of managing knowledge which the industry as the model.

 

References

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Capilla, R., Jansen, A., Tang, A., Avgeriou, P., & Babar, M. A. (2016). Ten years of software architecture knowledge management: Practice and future. Journal of Systems and Software, 116, 191-205.

Centobelli, P., Cerchione, R., & Esposito, E. (2017). Knowledge management in startups: Systematic literature review and future research agenda. Sustainability, 9(3), 361.

Cerchione, R., & Esposito, E. (2016). A systematic review of supply chain knowledge management research: State of the art and research opportunities. International Journal of Production Economics, 182, 276-292.

Davenport, T. H. (2015). Process management for knowledge work. In Handbook on Business Process Management 1 (pp. 17-35). Springer, Berlin, Heidelberg.

Davenport, T. H. (2016). Personal knowledge management and knowledge worker capabilities. Personal knowledge management (pp. 189-210). Routledge.

Dayan, R., Heisig, P., & Matos, F. (2017). Knowledge management as a factor for the formulation and implementation of organizational strategy. Journal of Knowledge Management, 21(2), 308-329.

deVasconcelos, J. B., Kimble, C., Carreteiro, P., & Rocha, Á. (2017). The application of knowledge management to software evolution. International Journal of Information Management, 37(1), 1499-1506.

Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360-370.

Edwards, J. S. (2015). Business processes and knowledge management. In Encyclopedia of Information Science and Technology, Third Edition (pp. 4491-4498). IGI Global.

Ferraris, A., Santoro, G., & Dezi, L. (2017). How MNC’s subsidiaries may improve their innovative performance? The role of external sources and knowledge management capabilities. Journal of Knowledge Management, 21(3), 540-552.

Geisler, E., & Wickramasinghe, N. (2015).Principles of Knowledge Management: Theory, Practice, and Cases: Theory, Practice, and Cases. Routledge.

Grover, R., & Froese, T. M. (2016). Knowledge management in construction using a SocioBIM platform: A case study of AYO smart home project. Procedia Engineering, 145, 1283-1290.

Heisig, P., Suraj, O. A., Kianto, A., Kemboi, C., Perez Arrau, G., & Fathi Easa, N. (2016). Knowledge management and business performance: global experts’ views on future research needs. Journal of Knowledge Management, 20(6), 1169-1198.

Hislop, D., Bosua, R., & Helms, R. (2018).Knowledge management in organizations: A critical introduction. Oxford university press.

Lăzăroiu, G. (2015). The role of the management consultancy industry in the knowledge economy. Psychosociological Issues in Human Resource Management, 3(2), 71-76.

Masa’deh, R. E., Shannak, R., Maqableh, M., & Tarhini, A. (2017). The impact of knowledge management on job performance in higher education: The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244-262.

North, K., Maier, R., & Haas, O. (2018). Knowledge management in digital change. Springer, Heidelberg https://​ doi.​ Org, 10(1007), 978-3.

Obeidat, B. Y., Al-Suradi, M. M., Masa’deh, R. E., & Tarhini, A. (2016). The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms. Management Research Review, 39(10), 1214-1238.

Omotayo, F. O. (2015). Knowledge Management as an essential tool in Organisational Management: A Review of Literature.

Paulin, D., & Suneson, K. (2015). Knowledge transfer, knowledge sharing and knowledge barriers–three blurry terms in KM. Leading Issues in Knowledge Management, Volume Two, 2, 73-94.

Serenko, A., & Bontis, N. (2017). Global ranking of knowledge management and intellectual capital academic journals: 2017 update. Journal of Knowledge Management, 21(3), 675-692

Soto-Acosta, P., & Cegarra-Navarro, J. G. (2016). New ICTs for knowledge management in organizations. Journal of Knowledge Management, 20(3), 417-422.

Todorović, M. L., Petrović, D. Č., Mihić, M. M., Obradović, V. L., & Bushuyev, S. D. (2015). Project success analysis framework: A knowledge-based approach in project management. International Journal of Project Management, 33(4), 772-783.

Webb, S. P. (2017). Knowledge management: Linchpin of change. Routledge.

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