Quantitative Problem Statement

The dispute in the concerned business revolves the lack of ideal dispute resolution methods. The lack of effective ways of dealing with dispute has led to an increased employee’s turnover. Rather than resolving the differences within the organization, many employees opt to resign from their positions. Between the year 2013 and 2018, government reports indicate that the employee’s turnover rate has increased by 7%.  Only a negligible portion of employees retire due to age while the largest portion retires due to unfavorable factors.

Nonetheless, many scholars are of the idea that managers can better retain the employees by making sure that there are adequate dispute resolution methods. Currently, there is a problem with many managers as they fail to acknowledge the role of dispute resolution methods in shaping the operations of an organization and fostering a positive organizational culture. The high turnover levels indicate that there is a strain between the management and the employees. Poor working relations between the two groups create some hurdles in the implementation of crucial policies and changes.

Qualitative Problem Statement

Increased employees turnover has adverse implications on the organizational performances levels. In a typical setting, the objective of any organization is maximizing the profit levels. However, the objective cannot be attained without an equal reduction in operational costs. In the case of the high employee’s turnover, there is the effect of increasing the hiring and other operational costs thus reducing the profit levels. Moreover, creating effective dispute resolution methods would come in handy in ensuring that all organizations register better financial performances.

However, there is an equal need to determine the correlation between dispute resolution interventions and the employee’s turnover. Such a move will allow for the coming up with effective methods to deal with the problem as well as ensure that the employees record improved performances. It is worth noting that many businesses are keen on increasing their competitive advantage as well as adopting sustainable business models. These objectives can be attained by streamlining the operations of the workforce and equally fostering positive relations between the management and the employees.

Description and Rationale for Changes

The high turnover rate of employees is a threat to the competitive advantage and sustainability of business operations. It has adverse implications on the operational processes and deprives organizations valuable human resources. Additionally, it increases the operational costs through hiring and other operations. The cost of continuously hiring new workers has adverse implications and may make it ahead to attain the set goals. However, many measures can be put in place to address the issue. They would seek to ensure that the employees are content and productive.

There is the central need to ensure that the management remains responsive to the issues that are raised by the employees. An example is outlining policies that highlight the rights and duties of each individual. Through such an undertaking, there would be a minimal violation of the rights of the workers and would also seek to ensure that there are no conflicts of interest. Secondly, there is a similar need to have effective communication models. In most cases, disputes are due to miscommunication between the employees and the management. There is thus the central need for the employees to feel that their issues and interest are put into consideration by the administration.

There is a similar need to adopt policies and measures that foster the creation of a positive organizational culture. Rather than just focusing on the maximization of profits, a positive organizational culture is also keen in ensuring that the plight and interest of the workers ———————————————-““““are put into consideration. It has the benefit of `ensuring that there is a positive collaboration between the management and the employees. While the employees would be keen on addressing the needs of the customers, it is imperative to note that the administration would take `effective steps in improving the welfare of the employees. The failure to address these issues may have adverse implications on the profitability and efficacy of business operations in the long run period.

 
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