About Tencent

Founded in 1998, with its head offices in Shenzhen, China, Tencent Inc. Is a cultural enterprise majoring mainly in internet-based technology? The company has a mission of improving the quality of life of people, using internet value adding service delivery. Through its “user-oriented” commerce policy, the company accomplishes its objectives through the provision of incorporate internet solutions. Above all, Tencent prospects at providing effective services and platforms that link up everything.

Types of conflicts

At Tencent Inc., there occur various types of conflict. For example, during a project, quite often there is the occurrence of inter-group conflict. Among individuals within a selective group, the misunderstandings and inconsistencies from their perspectives result in conflict within the team. It is variance in individual personalities that builds up the tensions. Process conflicts is another type of conflict that arises from individual differences on who exactly should accomplish a particular task, personal or group delegation (Monk et al., 53). When a team disagrees on who should handle a specific job, as a form of process conflict, it directs towards inferior morale among employees and low productivity.

Design & Structure contributing to the conflicts

Differences in personalities is a major cause of organizational conflict. In many of the circumstances, organizational conflicts at times trace back to individual characters. In most situations, the employee tends to portray different attitudes towards various tasks. It results in a dispute between parties with differing opinions on a select function. From this, we can tell on the presence of design and structure factors contributing to these conflicts. As a result of fear, low self-esteem, and personalities, as a form of sensitivity, makes other staff view themselves as objects of criticisms (Monk et al., 39). Variances in values and perceptions also lead to conflict in the workplace. Individual differences in how people perceive the world are times traceable to alterations in our upbringing, education, cultural differences, and socio-economic aspects. Competition, supremacy, and misunderstandings are also significant causes. Different leaders showcase their actions regarding their self-beliefs. It creates a diversion in collaboration thus a conflict.

Management’s use of power and political tactics

The purpose of power and politics by the administration is to help improve the overall performance of an organization through resolving matters that need urgent attention. By legitimacy, for example, the vice president of Tencent holdings is at a position of ordering a worker to pass a message to another, regardless of their status (Merchant et al., 112). By telling one to pass over a word, an obligation to the order is of great importance as legitimately, between the two, it is the sender who entails more power unlike the other. Political tactics like rational persuasion are significant in resolving conflicts. It often involves senior workers who apply a sense of evidence and logic in resolving disputes within an organization’s structure.

The effectiveness of power and political tactics

Power and politics are useful tools in accomplishing of tasks like conflict resolutions. Its effectiveness is evident from how the employees respond to the pressure you exert on them. Through this, it makes it easier for parties in skirmishes to react quickly and settle their indifferences individually (Monk et al., 56). It means, through exerting of power politics, the employees get to learn the importance of working as a team, lest one is willing to face the consequence. It also promotes more of equality due to modification of good deeds by the manager.

Collaboration between groups

In close to every activity, Tencent company encourages its workforce to indulge in cooperation and teamwork to improve efficiency. Fostering of partnerships between groups increases the brainstorming of ideas. It is a collaboration that allows the joining of forces by the team members on an interactive platform (Merchant et al., 122). It thus enhances the sharing of prospects through provisions of distinct options on the table. Collaboration also improves value since operating together to achieve a common outcome instills a better sense of purpose. As a team, they value collaborating for the overall common good.

Leader’s role in conflict management

It is every leader’s responsibility to establish specific changes to help better manage conflict. It includes articulation of policies and regulations that goes against any form of discriminative conflict at the workplace. Promotion of diversification within the organization structure is also paramount as it influences the sharing of cultures and ideals thus reduction of variance in beliefs and perceptions (Monk et al., 42). Familiarizing with your employees also helps to consider their strengths and weaknesses more so when there comes an urgency to resolve a conflict.

Bibliography

Merchant, Kenneth, and der S. W. Van. Management Control Systems: Performance Measurement, Evaluation, and Incentives. Pearson Education UK, 2016. Internet resource. 1(2016) pgs. 110-135.

Monk, Gerald, Lucy Vail, and John Winslade. Mediating Conflict in Intimate Relationships. Alexandria, VA: Microtraining Associates, 2013. Internet resource.Pgs. 34-67.

 
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